Product Specialist - Bergerault Percussions
Remote or Ligueil
Business
Bergerault Percussions, part of Buffet Crampon group, a globally recognized leader in the manufacturing of high-quality percussion instruments, is known for its commitment to craftsmanship, innovation, and excellence. Our instruments are used by orchestras, conservatories, and musicians worldwide, setting the standard in the world of percussion. We are seeking a dedicated Product Specialist to join our team and support the continued growth of Bergerault Percussions.
Projects
The Bergerault Percussions Product Specialist will serve as the primary expert on all Bergerault percussion instruments, engaging with musicians, educators, and orchestras, to promote, demonstrate, and provide technical support for our product line. This role is critical in driving sales, enhancing customer relationships, and positioning Bergerault Percussions as the premier choice for percussion instruments.
Key Responsibilities:
– Direct Sales: Establish relationships with issuers of tenders to be the first to know
and manage the process to allow Bergerault to win tenders. Sell direct to musicians
and orchestras when required.
– Sales Support: Assists the Bergerault and Buffet Crampon sales team by providing
product knowledge, demonstrations, and recommendations to customers and
dealers, helping to achieve sales targets.
– Product Expertise: Develop and maintain comprehensive knowledge of Bergerault’s
range of percussion instruments, including marimbas, xylophones, vibraphones,
timpani, and concert bass drums etc….)
– Customer Engagement: Offer consultations, workshops, and product
demonstrations to percussionists, music educators, and students, ensuring they
understand the unique benefits of Bergerault instruments and they buy Bergerault
products either directly or via our dealer network.
– Training and Education: Conduct training sessions and clinics for dealers, educators,
and end-users, providing detailed insights into the features, care, and performance
of Bergerault instruments.
– Event Participation: Represent Bergerault at trade shows, music festivals,
educational conferences, and other events to promote products and connect with
the percussion community.
– Content Creation: Collaborate with the marketing team to produce educational and
promotional materials, such as photos, videos, product guides, and social media
content that highlight the strengths of Bergerault instruments.
– Market Feedback: Collect and analyze feedback from customers, artists, and dealers
to provide valuable insights to the product development team for future innovations
and improvements.
– Customer Service: Provide exceptional post-sales support, including answering
technical questions, troubleshooting issues, and coordinating with the customer
service team to ensure high levels of satisfaction.
– Reporting : Insure that any information collected which can improve Bergerault and
Buffet Crampon sales and/or may help them in their customers and prospects
knowledge, is regularly and accurately transmitted to the concerned sales
management team
Report into:
– Operational: Bergerault CEO
– Functional: Chief Commercial Officer Buffet Crampon Group
Required profile
Qualifications:
– Extensive experience as a percussionist, percussion educator, or related role in the
music industry.
– Deep knowledge of percussion instruments, particularly concert and orchestral
percussion.
– Excellent communication, presentation, and interpersonal skills, with the ability to
engage and build relationships with musicians of all levels.
– Sales experience in the musical instrument industry is highly desirable.
– Ability to travel frequently for events, dealer visits, and customer engagements.
– A true team player
– Proficiency in using CRM software and other sales support tools.
– Passion for music and a strong commitment to the percussion community.
What We Offer:
– Competitive salary with performance-based bonuses.
– Opportunities to attend industry-leading events and connect with top percussionists.
– A collaborative and supportive work environment with a focus on professional
growth.
– Access to training and professional development opportunities.
Apply