Careers

Buffet Crampon‘s worldwide presence makes it a major competitor in the wind instrument manufacturing industry.

Join the Buffet Crampon community!

You will become part of an international group with more than 900 colleagues, with a culture deeply centred in the respect for human values, diversity and the promotion of personal growth.

You will acquire skills passed down over generations, developed by our perpetual aspiration towards excellence. Our trades are numerous and varied. Nevertheless, they all have one thing in common: their execution requires precision and experience. For nearly 200 years, our activity persists particularly thanks to the handing down of knowledge and personal mentorship by our more seasoned craftsmen. This acquisition of know-how can require up to 5 years of training.

You will enter a prestigious sphere where you are surrounded by colleagues and passionate musicians. We are very fortunate to work closely with the greatest symphonic orchestras and world-renowned musicians. We owe this privilege to our reputation built on the quality of our instruments and by our dedication to R&D.

Buffet Crampon is an international group in perpetual development. Because of that, we are continuously in search of new talents. Do not hesitate to send us your application at the following address: opportunities.job-usa@buffetcrampon.com

  • Powell Flutes - Customer Service / Product Specialist

    Sales
    Maynard, Massachusetts
    Apply

    Business

    Powell Flutes, established in 1927 and part of the international Buffet Crampon Group since 2016, is one of the world’s most iconic and prestigious musical instrument manufacturers. Located in the western suburbs of Boston, we are searching for an experienced Customer Service Representative/ Product Specialist. The successful candidate will help support the Boston area sales team which services all of North America.

    Projects

    RESPONSIBILITIES: Reporting the Sales Manager, the successful candidate will support the sales team with the following responsibilities:

    1. Manage customer service inquiries for all channels / product lines. This will include email, phone and social media and communication from Powell Authorized Dealers, INTERCO Dealers,and Direct Customers.
    2. Manage shipping inquiries and logistics, working with appropriate team members on the 4 th floor.
    3. Knowledge of all Powell products / product lines.
    4. Since INTERCO communication will be Sonare heavy, detailed product focus on this line will be required.
    5. Manage customer service communications, escalating further to the Sales Representative or Sales Manager when required.

    Required profile

    SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES:
    -Excellent command of the English language, including writing and presentation skills.
    -Ability to effectively deal with internal and external customers, some of whom will require
    high levels of patience, tact, and diplomacy to collect accurate information, assess
    situations, and make decisions.
    -Solid computer skills including knowledge of commonly used MS Office software and
    social media formats.
    -Attention to detail and excellent organizational skills.
    -Bachelor’s degree required.
    -Additional language ability preferred.
    -Flute player preferred.

    Apply



    Résumé

    Other documents

    Attachment size limited to 2MB

  • Spontaneous Application

    Apply

    Required profile

    Buffet Crampon is always in search of new talents. Do not hesitate to send us your application!

    Apply



    Résumé

    Other documents

    Attachment size limited to 2MB